Sheree Murphy, Author at Mom Relaunch

Sheree Murphy Employment Counselor

6 years experience 0 projects worked United States

$38.00 /hr $0 earned

Active ListeningCommunicationCustomer ServiceProblem-solvingTeamwork

An innovative thinker with the ability to bring a fresh perspective and creatively solve problems. I work well alone, but enjoy making genuine collaborative relationships with others, building and maintaining a good rapport. A life long learner, my naturally inquisitive nature propels me to not only continually take in knowledge and come up with ideas, however its when given the ability to strategically implement those thoughts into action I thrive! Leading with emotional intelligence, I pride myself on demonstrating empathy, attentive listening, clear communication and self-driven action orientation for unequivocal successful client outcomes.

Work History (0)

There are no activities yet.

Work Experiences

Add work experience to your profile.

Employment Counselor

Alameda County Social Services

August 2014 - Now

•Talented in building rapport with diverse client populations across cultural and socio-economic groups, including high-risk communities
•Provide employment counseling, case management and support services to assigned caseload
•Successfully re-engage a specialized caseload of clients formerly designated as hard to serve
•Appointed by senior management to the Subject Matter Expert (SME) board
•Assess clients via interviews, assessments, and testing to formulate an individualized plan focused on attainable and progressive action steps to address barriers and motivate clients to exceed their goals
•Monitor client’s monthly progression and adherence to policies and statutes of the Agency
•Empower clients through motivational coaching and employment counseling to aid them achieve self-sufficiency. Leading with emotional intelligence, empathy and sound judgement
•Establish and maintain positive relationships with community agencies and job developers to work collaboratively to cultivate employment opportunities and professional development for clients
•Maintain detailed case comments for clear effective communication and dictation •Demonstrate de-escalation techniques in working with challenging and confrontational clients
•Maintain confidentiality in both client consults and in dealing with personal identifiable information
Eligibility Technician III

Alameda County Social Services Agency

October 2013 - August 2014

•Maintained regulatory compliance and upheld agency guidelines by diligent caseload management, timely authorization of payments to placements and high level of customer service
•Remained abreast of all foster care regulatory changes, processing any payment changes
•Determined continuing eligibility for renewal applications
•Acted as liaison between the Agency, foster care providers and other outside parties •Maintained confidentiality, ensuing the privacy of clients and protecting personal identifiable information
•Communicated in a professional and courteous manner via in person, phone or business correspondence, responding within allotted response window
•Obtained pertinent case details, compiling information into concise reports and detailed case dictation
•Provided referral to other community agencies as appropriate

Profile of Sheree Murphy

Work History (0)

Work Experiences

Employment Counselor

Alameda County Social Services

August 2014 - Now

Eligibility Technician III

Alameda County Social Services Agency

October 2013 - August 2014

Become our member!

Welcome back!

Change your password

Send an email to this freelancer

Select project(s) to invite Sheree Murphy to join

Forgot Password?

Delete project

Are you sure you want to delete this project?

Archive project

Are you sure you want to archive this project?

Project Approval

Are you sure you want to approve this project?

Post Rejection

Bid Retraction

Are you sure you want to cancel your bid on this project?

Project Removal

Are you sure you want to remove this project?

Delete the item

Are your sure you want to delete this item?

Lock Files

Are you sure you want to lock this section?

Unlock Files

Are you sure you want to unlock this section?