Enthusiastic, highly motivated, and results-oriented professional with extensive experience in various positions in business operations. Proven effective leadership skills to manage, motivate, and coach staff with the ability to plan and facilitate a variety of business and technical meetings. Ability to effectively manage multiple projects of varying complexity within set timelines while exceeding customer expectations by educating them on the risks, costs, and benefits of a variety of options. Possess well-developed negotiation and mediation skills pertaining to planning, budgeting, and resource acquisition. Able to oversee all aspects of work in a meticulous manner while working in a fast-paced environment that requires collaboration across workgroups. Possesses strong verbal and written communication and customer service skills. Technically savvy and familiar with Jira, Visio, Trello, Microsoft (MS) Office, as well as Lean and Agile methodologies.
Add work experience to your profile.
• Deliver exceptional customer service in several capacities by working cross-functionally while assisting Project Managers by collecting data, performing system migrations, and modifications, in addition to recording end-user requirements.
• Facilitate various meetings with the IT Director and executives to discuss and provide status updates.
• Provide outstanding service to clients by meeting with them, actively listening to their specifications, and accurately interpreting them to create user stories. Promptly respond to customers and vendors to resolve issues and address questions and concerns.
• Monitor and track project schedules, in addition to maintaining the Kanban board and leading retrospectives.
• Design and execute system testing while ensuring alignment with industry’s best practices and standards.
• Provide customer and technical support for Broadcast Media software and perform maintenance on applications servers.
..
Technical Lead and Junior Business Analyst Data Asset Management Discover Project
Project Manager, Jira Ticketing System Implementation
Scrum Master, Disaster Recovery Project
Scrum Master, Design and launch of in-house proprietary software for Broadcast Media acquired and new content.
Project Coordinator, Digital Transformation Initiative Feasibility Study
Project Manager, Women in Cable Television Mentoring Program (WICT)
Project Manager, Implementation of Digital Asset Management (DAM) software
Add work certification to your profile.
Agile Certified Professional
Add work education to your profile.
Questions? Interested in learning more? We would love to connect!
Copyright © 2023 Mom Relaunch, All Rights Reserved
We will review the reports from both freelancer and employer to give the best decision. It will take 3-5 business days for reviewing after receiving two reports.