KEY QUALIFICATIONS

• Professional with a Post-Graduate degree in Human Resources Management with domestic and international Human Resources experience for both small and mid-size companies
• Effective interpersonal, communication and customer service skills
• Excellent organizational, analytical and project management skills 

PROFESSIONAL EXPERIENCE 

EHE, New York NY                                                                                        Mar. 2017 – Apr. 2019

HR Manager, Learning and Development                                                           Aug. 2018 – Apr. 2019              

• Implemented and supported training and learning initiatives that aligned with business goals and contributed to the development of staff
• Maintained all courses and managed training content in Brainshark and Confluence
• Pioneered and advocated the professional development programs 

§  Executed the talent acquisition process, such as recruitment, interviewing, and hiring of staff

§  Maintained compliance with federal, state, and local employment laws and regulations, and recommended best practices; reviewed policies and practices to maintain compliance

§  Spearheaded and managed a world class employee onboarding program which in turn led to a 25% increase in staff retention 

§  Assisted with planning and roll-out of HR programs and initiatives and provided HR support by answering employee questions about HR programs and policies

• Enforced management guidelines by preparing, updating, and recommending human resource policies and procedures
• Enhanced the organization’s human resources by planning, implementing, and evaluating employee relations and human resources policies, programs, and practices

Training and Resource Specialist                                                                       Mar. 2017 – Jul. 2018                

• Supported clinic-wide training initiatives by assisting in the creation and distribution of Clinical, Customer Service, Hospitality, and Compliance training content
• Developed and executed calendar of clinic staff training programs
• Created and maintained training and staff performance analytics
• Coordinated and delivered training sessions through face to face, web conference, over the phone, or through recorded audio to individuals or clinic staff groups as needed throughout the year
• Revamped and maintained document management system for all resources shared among clinics 
• Created new and maintained current Standard Operating Procedures   
• Implemented new training platform to company 
• Assisted with full cycle recruitment new hires across all clinics

The Australian Trade and Investment Commission, New York NY                Jul. 2013 – Mar. 2017

Human Resources Advisor                                             

§  Inducted all new employees and benefit administration for medical, retirement and disability plans for U.S. staff

§  Implemented HRIS for North and South American regions which includes analyzing and updating all on costs annually 

§  Facilitated all recruitment activities including; job posting, resume review, short listing, pre-screening candidates, scheduling interviews, interviewing, reference checks, security clearance and letter of offers

§  Advised on HR matters such as resignations, terminations and grievances 

§  Assisted International HR Director with annual compensation increase including market and performance increases

§  Collaborated with local labor lawyers to update employee terms and conditions in the following countries; USA, Canada, Mexico, Chile, Argentina, Brazil, Peru, and Colombia

§  Monitored the financial operations of the HR department, including regular reporting on financial status through monthly and yearly reports

§  Maintained up to date personnel files for audit purposes

§  Coordinated regional training activities and built presentation decks

§  Provided payroll advice and served as a payroll back up

Suncor Energy, Mississauga ON                                                                      Sep. 2012 – Dec. 2012

Human Resources Assistant (4-month contract)                                      

§  Supported the Campus Recruitment Team and assisted in new grad and intern hiring 

§  Assisted with intern Performance Appraisal reviews and tracked new hire Performance results

§  Supported, planned and executed intern socials and other programs and events such as Professional Development sessions and Take Your Kids to Work Day

§  Helped facilitate training sessions and update presentations for new hire orientations

§  Redesigned and helped implement new Performance Evaluation tool

Riocan, Toronto ON                                                                                        Nov. 2009 – Oct. 2011

Fixed Asset Accountant                                                                                     

§  Investigated and reconciled variances between General Ledger and Fixed Asset accounts

§  Posted amortization for properties and helped prepare month end packages

§  Prepared quarterly 5-year Fixed Asset projections for Management and Tax Accountants

§  Assisted Property Accountants with budget preparation 

§  Helped complete special ad hoc projects for the implementation of IFRS

First Manhattan Consulting Group, New York NY                                         Jul. 2008 – Mar. 2009

Staff Accountant                                                                                               

§  Processed Accounts Payable and Accounts Receivable invoices  

• Managed and processed weekly timesheets and expense reports for 70 employees 
• `Processed monthly journal entries to reverse and accrue expenses such as rent and health insurance payments

UBS Investment Bank, London UK                                                                 Aug. 2006 – Aug. 2007

Assistant Account Manager                                                                               

• Performed trade input and reconciliation
• Maintained client relationships based in Europe, Middle East, Asia and North America
• Reduced FX (Foreign Exchange) trade breaks by 30% 

 
EDUCATION 

      Post Graduate Certificate in Human Resources Management                         Jan. 2012 – Dec. 2012

George Brown College, Toronto ON                                          

Post Graduate Certificate in International Business                                        Aug. 2006 – Aug. 2007

The University of Cambridge, Cambridge UK                                                                

Bachelor of Business Administration in Finance                                             Sep. 2001 – Apr. 2006

The University of Michigan, Dearborn MI