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• Salesforce implementation from scratch
• Requirement analysis and working with stakeholders
• Created a functional App with customized objects for the proper CRM management
• Customized standard objects with custom fields and page layouts
• Customized NPSP settings for households and created customized rollup for the proper donation management
. Assisting lead developer with triggers , Database queries and automation
• Setting up NPSP and V4S
• Data cleanup and Duplicate management
• Reviewed and analyzed client requirements and configured profiles, groups, record types, sharing rules, standard and custom objects, pick lists and page layout customization to support vital business functions
• Successfully compared and integrated third party apps specific to non-profits with salesforce and customized NPSP settings according to requirements including customizable rollups
• Designed and deployed successful campaigns with salesforce and integrated mail-chimp, vertical response and hub-spot with huge success
• Developed reports and dashboards according to specifications with high user satisfaction
• Implemented email automation using work flows and designed more complex automation using process builder and flow builder
• Worked with different projects and drafted high quality documents using MSOffice, G-Suite, Slack, Loom etc. as a part of planning, requirement gathering and designing
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